Find details on how to set up, use or fix problems with sky tv on demand, including connecting your box to your broadband. Exclusive to subscribers of skycable, skybroadband, and skymobi. In order to watch on demand with good picture and sound, you need minimum download speeds of. These will only be available if your box is connected to the internet. Sky tv have announced they will be subtitling at least 80 percent of on demand content, we are hopeful this will be even higher in the next year. If your default download format is unavailable, itll download in the next available format. What to do when your sky box is not downloading films. One of the best things about a sky subscription is the amount of movies you have access to. How to fix problems watching sky tv on demand sky cards. I am responsible for the content, but not the way it is presented, i have some sight issues. And if you dont find what youre looking for no problem, just start a.
Live sports, news, box sets, catch up movies, shows and entertainment. Ive got the box sets and on demand subscriptions, tried the. If you have a business, 4g, or pointtopoint broadband subscription, you wont be able to download shows from on demand because of your router configuration. This includes iplayer4od etc as well as all the sky channels. Youll need to contact your broadband provider to see if there are any known workarounds for the issue. You can claim a free on demand connector only if you meet the following conditions. If you are unable to login, check to make sure cookies are enabled in your browser. Find help for all sky s services including tv, broadband, talk, sky mobile, sky yahoo mail and sky go.
If you have access to on demand content, press tv guide and then the red button. Sky also operates a paytv service, including the sky sports channel which broadcasts premier league games, which are also availble on the sky go video streaming service. Got my sky on demand connector yesterday placed 2 metres from my router it takes over an hour to download a 60 minute sd show. For some reason i cannot download any box sets or catch up tv other than itv. All on on demand and all 4 are showing as scheduled. Latterly i have been told by sky that it is a known issue and that a software patch was being rolled out within 36 hours to fix but that was twothree weeks ago and im now. Downloading on sky q rewatch your favourite shows again and again, catch up on ones youve missed, and save up shows to watch even if live tv isnt working. The most recent outage reports and issues originated from maidenhead, bristol, stokeon. The time it takes to download a programme will depend on your internet connection. Press home on your sky q remote and select settings, then setup. Catch up tv, sky cinema, sky box sets, home, sports, kids or music.
Sky box office is available on sky on demand with the latest selection of movies to watch for an additional charge. In this article, we will provide you with the simple steps to install sky go on firestick. If your home wifi signal is strong near your sky box we can lend you a sky link to connect your sky box to your home wifi. Sky offers satellite television service as well as broadband internet and home phone service. For about a week now i have been unable to download anything from the on demand section. Sky have also promised to make their online services such as sky go, sky apps and nowtv more accessible, i will be keeping on top of these developments and ensure that they are subtitled. This problem may have coincided with an update of my sky box. If you dont need your device anymore get in touch and we will sort it out. On demand was the brand name of a range of video on demand services from sky uk designed to compete with rival companies such as virgin tv or bt tv as well as internet television services such as amazon prime video and netflix on demand, previously called sky anytime, has been available in various forms including. If you have a satellite broadband subscription, on demand wont work on your sky q box and youll need to contact us for more help.
We will dispatch your on demand connector as possible, but this is a popular offer so please allow up to one month for delivery. Before i contact sky thought i would see if anyone has any suggestions. As were lending you a sky link connection device to enhance your sky experience, please look after it. If you are experiencing problems watching sky tv on demand, then carry out the following instructions to help get your tv viewing back to normal. I van still pay for and watch sky store content and can stream sky cinema movies that are ready to watch but i cannot download on demand movies or catch up content. You will find all 4 programmes in both catchup programmes from up to the last 30 days and library a selection of archive programmes. We are having issues downloading films from sky cinema. Sky on demand is an online streaming service with the widest variety of cable channels you can watch live and on demand. Moreover, you can download the movies and shows in high definition and watch on demand, but the download option is mostly applicable to the sky go subscribed users. We are now on 14% and still unable to watch the film.
For any issues with sky on demand, visit the sky on demand help site. If you are experiencing problems with the player, follow the steps below to uninstall and reinstall the player. Watch 34 channels live depending on your subscription. When those services dont work though its a real pain. Programmes that have been downloaded will automatically delete from the sky epg. If cookies arent enabled in your web browser, you may have some trouble logging into your account. Hi mitch ive got sky q silver and 1x mini box and since the new software update to version 3 i have had exactly the same issue. Here you can find details on how to set up, use or fix problems with sky tv on demand, including how to connect your sky box to the internet. Yes les mills on demand stores some information on your computer, known as a cookie, in order to keep you logged in. At the moment, we havent detected any problems at sky. Stream over 55 live tv channels online including abscbn hd, warner tv, cartoon network, dicovery channel, axn, and more. Select preferences, then on demand default download format, and choose sd, hd or uhd.
Powering off to get started, youll need to power off your various devices. If youre not connected, please click here for instructions on how to connect. The sky go app is available for all sky tv customers at no extra cost, so you can watch sky on the go on your mobile, tablet or laptop. On the channel 4 site, it says this in how to watch all 4 on tv under sky. If you cant download from on demand, shows keep getting stuck in the download. Matched to your sky subscription, you can catch up on on demand titles or download content to watch when youre offline. Youve never connected to on demand any time before requesting an on demand connector and 2. Firstly, switch off your sky settop box by pressing the standby button in the top right hand corner of you remote. I have noticed on several occassions when i try to watch something on catchup this message pops up. Sky arent short of ways to make your tv viewing experience a more pleasurable one. My sky plus hd box is over four years old and i think it may be beginning to give up on me.
Sky go is free for sky customers and opens up new ways to watch tv with easy to use features. Sky showcase is still updating itself well as well as it does for me, which is a programme every now and then. Download and install the latest sky on demand player. If your speed isnt fast enough, please get help improving your speed. Lg42lb630v, lg42lf652v, sky 2tb box drx895, sky 1tb box drx895, sky tv, virgin media tivo v6, virgin media 350mb, virgin media talk anytime, ps4 pro, apple tv 3rd generation, apple tv 2nd generation, macbook pro 15, macbook pro, macbook air, dell inspiron 7537, dell inspiron 7359, dell xps 7390, dell p2419h. Alternatively, browse the discussions below if you need help with sky q. How to fix your sky on demand problems sky phone number. I have also had loss of broadband signal, which resulted in sky sending me a new cablefilter and also a new router. Automatic updates can sometimes cause the box to lock, the only solution being to restart the box. For example, if hd is unavailable, the show will download in sd. I am having issues with downloading catchup, box sets etc it will.
33 7 719 1568 1024 395 681 1545 553 259 1 1614 357 676 995 800 1251 777 78 51 268 430 475 538 1208 1323 684 1499 1458 1212 584 1240